Privacy Policy

Consor Designs is committed to managing personal information in accordance with the Australian Privacy Principles (APP) and the Privacy Act 1988 (Cth) (Privacy Act), and in accordance with other applicable privacy laws.

This document sets out our policies for managing your personal information, and is referred to as our Privacy Policy. In this Privacy Policy, “we” and “us” refers to Consor Designs and Consor Designs Business and “you” refers to any individual and users from whom we collect personal information.

By accessing, using, interacting with our website and services, and registering for an account with us, you are accepting the terms of this Privacy Policy, and you consent to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.

We will take reasonable steps to ensure that all information we collect, use, disclose or use is accurate, complete, up-to-date and stores in a secure environment.

  1. When do we collect information?

We do not automatically collect personal information from you, such as your address, phone number, email address or other personally identifiable information about you (personal information). We collect the following categories of information when you use our Website:

    1. The personal information that you provide voluntarily. We collect personal information with your informed consent;
    2. Anonymous, non-personal information about how you use our Website; and
    3. “Cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information on your web browser.

We will collect personal information from you when you:

    1. subscribe to our website and services,
    2. subscribe to our newsletters,
    3. respond to promotional offers, competitions or surveys,
    4. fill out forms related to any user service feature operating on our websites,
    5. log into or subscribe to our services through your social media platform logins, and
    6. post or contribute material on our Website.

When you become a user of our services and website, you will be required to provide certain details so that we can manage and establish your user account.

When you log into our website using your Google of Facebook log-in (or use any other log-in connected to any social media platform) you are allowing that social media platform to share your personal information with us that is related to your log-in with that social media platform, which may include your contact details and other personal information.

  1. The personal information we collect about you

Consor Designs may collect personal information about you. This includes but is not limited to:

    1. your name,
    2. address,
    3. contact numbers,
    4. email address,
    5. gender,
    6. occupation,
    7. information for identification purposes,
    8. bank account details or card details if you make online payments on the Website by credit card or debit card or direct debit from your bank account,
    9. any other personal information that you voluntarily provide.

When logging into our Website through social media platforms, we collect the personal information that you have voluntarily provided to that platform. This can include, but is not limited to, your email address, username, and profile picture.

General information about visits to our website is collected by our computer servers, with small files “cookies” that our website transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often, and the previous website visited. The anonymous non-personal information that we collect and analyse is not personal information as described in the Privacy Act.

  1. Why do we collect personal information?

We collect personal information when you volunteer that information in order to receive a service from Us, or when you use that information to create a user account with Us. The personal information collected by Us will be used to provide the services you have requested, such as setting up and managing your account with Consor Designs.

Your personal information may be used in relation to any survey, promotional offer, or any competition you may enter on our Websites.

  1. How we use your personal information

By creating a user account with us, you will receive correspondence from us directly related to your account and other services that we provide to you.

We may also use your personal information to:

    1. send you information and updates about any other product, service or information that we provide to our users,
    2. send you occasional company news and information about other products and services,
    3. notify you about changes to our website and services,
    4. provide you with a more personalised and relevant user experience by combining your personal information, the information collected from third parties and cookies,
    5. personalise and customise the content and advertising you view and engage with on the website or linked websites,
    6. respond to or provide you with information and assistance that you have requested from Us,
    7. contact you to complete surveys and feedback about our website and services, and
    8. verify your identity when you create an account to use our website and services.

If at any time you would like to stop receiving future commercial messages from us, we include detailed unsubscribe instructions at the bottom of each email.

We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

  1. How we disclose your personal information

Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information, and to give you information about their privacy policies. We may also disclose information to third parties we engage in order to provide our services, including contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, mail-outs, and market research.

We may also release your personal information when we believe the release is appropriate to comply with the law, enforce our user agreements, website policies and terms & conditions, or protect ours or others’ rights, property, or safety.

We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

  1. How we store and hold your information

We use different technologies and procedures to help protect personal information from unauthorized access, loss, alternation, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our service providers. Our commitment to data security means:

    1. we have procedures to limit access to personal information within our organisation,
    2. we use security measures and technologies within our organisation to protect your personal information, and
    3. we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
  1. How we use or disclose your personal information for direct marketing

We may use your personal information to provide you with information about offers and promotions that we believe may be of interest to you.

We may use or disclose your personal information for the purpose of informing you about our services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.

If you opt-out of receiving marketing material from us, Consor Designs may still contact you in relation to its ongoing relationship with you.

  1. How you can access or seek to correct your personal information

You are entitled to access your personal information held by Consor Designs on request. To request access to your personal information please contact our Privacy Officer at

You will not be charged for making a request to access your personal information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.

We will take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you, and letting us know if your personal details change.

However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading, you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

We may decline your request to access or correct your personal information in certain circumstances in accordance with the APP. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

  1. Amendments to Privacy Policy

We reserve the right to change the Privacy Policy:

    1. at our discretion, and
    2. with or without giving further notice to you, and
    3. without giving you any explanation or justification for such change.

Your continued use after any change to the Privacy Policy indicates your acceptance of any change. If you do not want to be bound by any change to the website, discontinue use of Consor Designs.

This Privacy Policy was last updated: 04/08/2021